“Don’t Forget Your Day Job”

By |2016-10-12T16:51:09-07:00October 15th, 2013|General, Social Media|

I recently crafted my company’s Social Media Guidelines (and had some fun in the process) and was thinking back to one line of advice in that article: “Don’t Forget Your Day Job.” For some reason, that line kept coming up in my mind so I thought that I would explore it a bit more. The problem with Social Media is that it is extremely pervasive AND persuasive. But perhaps this is a good thing as well. Let’s follow these ideas a bit more. Pervasiveness is defined as “spreading widely throughout an area or a group of people”. The entire concept of Social Media is to engage in conversations with friends, family, coworkers and strangers via a variety of different mediums: blogs, forums, wikis, social networking sites (e.g., Twitter, Facebook, etc.). Nowadays, building a site that either is purely social or has social components to it is very common. If one does not build in any kind of social aspect to one’s online presence, you are no better than writing in a journal by hand and putting it in a drawer. There is nothing social about that, but of course the choice is up to the author. They might not want their thoughts, feelings, ideas, pains and laughs shared with other. Personally, I think communication is key but this is where other arguments come into play. Social Media takes away true human interaction. People can hide behind a screen and keyboard, assume (dangerously) other roles and personalities, and talk about just about anything. Dying are the arts of letter writing, now replaced with quick emails, tweets, instant messages and the like. People send calendar invitations instead of picking up a phone to ask [...]

Crafting Your Company’s Social Media Policy

By |2016-10-12T16:51:09-07:00October 8th, 2013|General, Social Media|

A few weeks ago, I offered to help our Human Resources department create a “Social Media Policy” for my company. While my company didn’t want to impose draconian restrictions on Social Media, HR felt that some rules did have to be created for the good of both the employer and employee. Our head of HR and I spent some time reviewing some other policies as well as discussing the types of things that we wanted to include and how we wanted to present it. We decided that it was important to have guidelines that were clear, yet we didn’t want them to simply say what employees couldn’t do. With a variety of examples in mind, I set out to write something that would be helpful, informative, and clear, yet different and educational in some way. Shown below is the final version of the policy I came up with (with approval from HR). Note, the numbers in brackets are the actual character count as I’m considering publishing this on Twitter. In the spirit of Social Media, specifically Twitter, each sentence or paragraph of these guidelines will be 140 characters or less. [132] When you use social media your actions, writing and content are not only a reflection of you but also the company you work for. [128] There is only one Social Media guideline --> Use common sense![63] Seriously though, there is obviously some "fine print" involved with any guidelines or "rules of conduct." Social Media is no different. [137] First, let's understand what is considered "Social Media." It's Blogs, Forums, Wikis and Social Networks and commenting therein. [129] 7 Social Media Do's - Be Polite, Be Courteous, Be Helpful, Be Conversational, Be [...]

Using Twitter is like Fishing

By |2016-10-12T16:51:09-07:00October 1st, 2013|General, Social Media, Strategy|

I'm an on and off fisherman, mainly fly fishing; I worked in a few fly fishing shops in my youth (gasp, I'm not THAT old, should I say "youth"?). Also, recently I installed Flick Fishing for the iPhone and have spent numerous hours on my commute trying to hook fish. Well, that go me thinking. Since part of my job as a Technology Evangelist is to grow my social network so that I can do my job even better and reach even more people, I spend a couple of hours a day (in fragments) working with Twitter. (For those of you who don't know what Twitter is, watch this video as it explains it well.) As I try to communicate about various technological items from software to hardware to other services, I find that sometimes people understand things better through analogies. So here is one to ponder: Using Twitter is like Fishing. Here are some ideas why I think this is: Size matters You have to choose the right "gear" Lures & Baits Catch & Release It's a challenge and a sport It's a social yet individual activity "Casting" is an art Landing the "big fish" Practice makes perfect Navigating the waters Ponds, streams, lakes, oceans Let's go into this a bit more, shall we say, go into deeper waters. Size Matters - with Twitter, there are always people who are jockeying to get to the top and catch the most fish (have the largest Twitter follower count). Some of the big fish out there are Barack Obama (146,500 followers), Kevin Rose (78,000) and Leo Laporte (66,000). These "fishermen" have really forged their way to the top using a variety of techniques [...]